iPad Care and Instructions

iPad Care and Cleaning 

  • Charge the iPad each night for school the next day. 
  • Leave identification labels on the device. 
  • Keep the case on the iPad. 
  • Wash and dry hands before using the iPad.  
  • Use the iPad away from food and drinks. 
  • Close all apps and close tabs in Safari after each use. 
  • Make sure the iPad is kept in a safe place where it cannot get stepped on or fall off the surface. 
  • Follow Apple’s recommendations to clean the iPad screen: 

“Handle your iPad with care to maintain its appearance. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage and rubbing the screen with an abrasive material will further diminish its effect and might scratch your screen.” 
https://support.apple.com/en-us/HT204172#:~:text=the%20onscreen%20slider).-,Use%20a%20soft%2C%20slightly%20damp%2C%20lint%2Dfree%20cloth.,hydrogen%20peroxide%20to%20clean%20iPad.  (Google search: Apple cleaning of iPad). 

Troubleshooting Tips for Home  

  1. Turn off the iPad and Turn it back on again.  
    • Power down iPad by holding the Sleep/Wake button until “slide power off” appears.  
    • Slide button from left to right to power down.  
    • Press the Sleep/Wake button to turn on the iPad. 
  2. Check WiFi Connection - Join WiFi Network  
    • Check WiFi signal strength in top left-hand corner or top right-hand corner. The more bars the stronger the signal.  
    • Tap Settings>WiFi. If WiFi is turned off, turn it on by tapping the on/off icon.  
    • Available WiFi Networks appear under “Choose a Network”  
    • Locate and tap the WiFi network you want to join. Follow the prompts.  
  3. No WiFi Connection  
    • Check WiFi signal strength in top right-hand corner. The more bars the stronger the signal.  
    • Tap settings>WiFi and turn WiFi off and then on again.  
    • Verify that you are in range of wireless access point.  
    • If you are still unable to access internet, restart your iPad.  
    • Hold the Sleep/Wake button until “slide power off” appears. Slide button from left to right to turn off your device. When it is off, hold down the Sleep/Wake button briefly to turn it back on.  
  4. Close all Apps and Close All Open Tabs in Safari 

    • Close apps which are open by double-clicking on home button & sliding open apps in upward position to close. Have students close all open apps every time they put away the iPad.  

    • Close all open tabs in Safari  

      • Open Safari. Long press on the "Tabs" icon denoted by two squares. On iPhones, it is at the bottom of the browser in portrait mode or at the top in landscape mode. On the iPad, it is at the top.  

      • Select Close All Tabs. If there is a choice to close all tabs every 1 day, have them select that choice.  

  5. Turn off the Pop-up Blocker 

    • Settings> Safari (scroll down until you find it on left)> In the General section on the right> Block pop-ups (turn off - should be grey).  Turn off Prevent Cross-Site Tracking. Turn off Block All Cookies (all should be grey).
  6. Turn off Request Desktop Website  

    Settings> Safari> Settings for Websites section on right, Tap Request Desktop Website> All Websites> Turn off (should be grey).  

  7. Clear History and Website Data - (last resort - will clear all login information and will need to be re-entered)

    Settings> Safari> scroll on the right to below the Privacy and Security Section> TAP CLEAR HISTORY AND WEBSITE DATA. Tap Clear.

  8. Web page will not connect  

    • Is the WiFi connected? See #2.  

    • Is the iPad in Airplane Mode? Swipe down at the % charged in the upper right corner of the iPad. Make sure the Airplane icon is OFF, WiFi is ON  

  9. Screen is Black  

    • Power down iPad by holding Sleep/Wake button until “slide power off” appears. Slide button from left to right to power down.  

    • Make sure your iPad is sufficiently charged.  

  10. Perform a hard restart 

    • Hold down the Home and Sleep/Wake buttons at the same time.  

    • Continue holding the buttons even after the slider appears on the screen. The screen will eventually go black.  

    • When the Apple logo appears, let go of the buttons and let the iPad start up.