Phone Login Tutorials

If your phone has a Gear button start here:

1.  Press the GEAR button

2.  Select the number on the keypad that corresponds the Login Logout option.

3.  Enter your User ID - this is your Encore User Name (same as your email user name).  You will use the number keys to enter the needed letter.  Pressing the same # key will allow you to cycle through the letters on the corresponding # key you are pressing.

4.  Use the green/blue ring just below the center of the screen to select PIN.  Enter the PIN provided to you here.

5.  Select the Submit button (One of four buttons below screen) to log in.

6.  Your phone will shortly reset and your extension will now appear.  You will also have access to your voicemail as well.

If your phone has a Globe button start here:

1.  Press the GLOBE button.

2.  Enter your User ID - this is your Encore User Name (same as your email user name).  You will use the number keys to enter the needed letter.  Pressing the same # key will allow you to cycle through the letters on the corresponding # key you are pressing.

3.  Use the green/blue ring just below the center of the screen to select PIN.  Enter the PIN provided to you here.

4.  Select the Submit button (One of four buttons below screen) to log in.

5.  Your phone will shortly reset and your extension will now appear.  You will also have access to your voicemail as well.